In this article, we’ll look at the importance of reliable and safe software, why it matters for businesses today, as well as some key considerations when choosing the right solution for your company. Let’s get started!
The Benefits of Reliable & Safe Software
Increased Efficiency – Reliable software makes it easier to manage your business processes by automating tasks that would otherwise be done manually. This allows you to focus on more important things like growing your company or providing excellent customer service.
Improved Customer Satisfaction – Customers expect a certain level of service from businesses today, so it’s important that companies deliver on this expectation with their products/services if they want repeat customers over time (and word-of-mouth referrals).
Protection from Cyber Threats – With the rise in data security breaches and compliance violations, businesses need to ensure their data is safe at all times.
Improved Communication – Reliable B2B software also allows for better collaboration and communication between employees, partners and customers because it can be accessed anywhere there’s an internet connection – on any device (smartphone or desktop). This means that no matter where you are or what time it is, if there’s an urgent issue that needs addressing immediately, you have the means to act quickly.
The Hidden Costs of Unreliable Software
But beware of the dark side. Using unreliable software can cost you valuable time and resources, not to mention your reputation. Your customers might get frustrated and head for the hills, and you might find yourself in trouble with government regulators. Yikes! That’s why it’s so important to choose the right software solution for your company. Here are some key elements to keep in mind:
Lost Time and Resources – When an employee has to spend hours trying to fix a problem in the system, it’s not only frustrating but it also means that they don’t have time for other tasks that need attention. This can lead to delays in other projects as well as lost revenue opportunities if customers are unable to purchase products or services due to technical issues with your website or app.
Customer Dissatisfaction – Your customers will become frustrated when they cannot complete transactions because of technical problems with your website or app; this can lead them away from doing business with you altogether if they do not feel valued by your brand anymore (or worse yet–they may share their experience on social media).
Potential Fines – If there is ever any kind of data breach caused by faulty software then this could result in fines from regulators such as GDPR (General Data Protection Regulation) which came into effect on May 25th 2018 across Europe.
The Impact of Reliable and Safe Software on Business Success
If you don’t think reliable software impacts your business in a tangible way — think again. Here’s how it can affect your bottom line:
Risk mitigation – Reliable and safe software allows businesses to protect their customers, employees, and reputation. When you have a reliable system in place that can handle the load of your business, you can focus on what’s important: growing your company.
Improve customer experience – A good B2B software solution will help you provide an exceptional level of service by providing tools that make it easy for employees to do their jobs more efficiently–and with less stress!
Attract top talent – You may not think about it this way but when people apply for jobs at your company they’re also considering whether or not they want their workday filled with glitches or downtime caused by unreliable software solutions (or even worse–no solution at all).
How to Implement Reliable and Safe Software
To ensure that you are getting the best software for your business, it’s important to do some research. To save you some time, here are 5 concrete tips that work wonders for us at Solar Monkey:
We run our production environments in Google Cloud. Say what you want about them, but Google invests billions to make sure their infrastructure is as secure and reliable as possible.
Our production databases run in High Availability Configurations across different regional zones. When a server or database fails in one zone, the other zone takes over.
We run our processes on multiple machines in the Cloud. This means that if one (or more) fails, it won’t affect the availability of our software.
Our production databases have automatic backups with point-in-time recovery. If a database becomes corrupted due to technical or human error, we can easily restore the latest working version.
We employ the Principle of Least Privilege to prevent human error. Users and Developers get as little access rights as possible for them to perform the necessary changes.
With all that said, the importance of reliable and safe B2B software is undeniable – especially in today’s world of constantly evolving cyber threats. If you’re looking for a solution that can help your business grow in a safe and reliable manner, Solar Monkey is here to meet all of your needs.
Contact us today to learn more about what we have to offer!